Category: Modern Business Solutions

A restaurant reality check (list)

Here is a reality check — and the reason you need to ensure compliance with the checklist below as you run your restaurant business every day: Almost 60% of restaurants that open every year fail, are sold, or similarly falter in the first three years. The good side? Patrons and guests spend almost two billion […]

How to Hire and Train Great Hospitality Employees: The 51% Rule

Hiring really good employees and then properly training them is the lifeblood of any successful hospitality business. And it is also the greatest challenge of every hospitality business. Quite the paradox, right? It is the most difficult task, yet it is critically important. So how do great operators do it, year after year, for many […]

Everyone is a Restaurant Critic and Reviewer: No Education Requirements Needed

I have been in the hospitality industry for about 45 years. Yes, that’s a very long time, but it also makes me able to understand — and then leverage — the changes that have come about over those 45 or so years. Food and service were the backbones to great restaurants when I was making […]

Monthly Profit and Loss Statement: Are You Reviewing It Closely Enough?

No one has to tell you that understanding the ins and outs of your business on a daily basis is critically important. That can be easier said than done, however, as on a daily basis, you are busy doing those things an owner, manager, and/or chef must do to keep things running. But once a […]

Keep Your Restaurant Profitable with These Best Practices

Happy summer everyone! Every month, I try to offer guidance related to the tough job of running a restaurant efficiently and profitably, with suggestions that come from my 45 years of experience in the hospitality business. Managing a profitable restaurant is certainly no simple feat. This month, I take a slightly different approach and present […]

Part 2: Upgrading to the New Genre of Combi Ovens

To summarize the first two parts of our technology refresh conversation, we first assessed the value of your POS and the “hows and whys” associated with replacing or upgrading, so you can derive a better ROI for your pocketbook and for your employees and guests. Then last month, the conversation moved to some compelling points […]

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