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Category: Modern Business Solutions

Part 2: Upgrading Digital Menu Boards and Kitchen Display Screens

Last month, we reviewed the “hows and whys” for upgrading or replacing your current POS system, beginning a discussion on technology benefits and return on investment for your hospitality business. In this piece, we lay out the rationale for other technology upgrades in your restaurant — specifically, the addition of Digital Menu Boards (DMB) and […]

Is It Time to Assess and Refresh Your POS System and Restaurant Technologies?

It was not too long ago when your point of sale (POS) system was most likely the only technology you had in your restaurant. You bought it even though you thought it was too expensive, it made things more impersonal, it was too hard to program and too hard to learn. But you bought it, […]

A Loss for the Hospitality Community

Mourning the death of my old friend, Michael Birchenall Most of you only knew Michael from his picture in this magazine over the years. Most of you enjoyed his candid and always on-point editorials and learned a little something about hospitality as you read. I know I did. Not just from his writings, but in […]

Lessons Learned from the Annual OCHMRA Spring Trade Expo

Many of us in the hospitality business make a point of going to the Ocean City Hotel-Motel-Restaurant Association (OCHMRA) Expo every year. It is a welcome respite from the day-to-day routine and provides much to observe and learn. (In years past, I learned not to eat so much fried food and to save the wine […]

Beyond Great Food: Tips to Make Your Restaurant or Bar THE Place to Be!

With so many options for where to go to get a bite to eat or enjoy drinks with friends, how can you make your place the place to be in the neighborhood? The first answer for most is to offer a fantastic selection of menu items cooked to perfection. But let’s assume that your location […]

Three Strategies for Gift Card Redemption

Welcome to February, the month all those cards you sold over the holidays come back to haunt you! Through the next several months, your customers will be presenting the gift cards they purchased/received for the holidays for payment. Restaurant management should view this as an opportunity to increase the number of visits for returning customers. […]

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