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Category: Columns

RAM Award Winners to Be Announced April 30

NOTE:  Due to the “March Blizzard,” the Maryland ProStart Student Invitational was postponed until later in the month, and the results were not available at the time of this submission. For a list of the winning schools, please go to marylandrestaurants.com. The finalists for the Restaurant Association of Maryland’s (RAM) annual awards have been decided, […]

Who Doesn’t Like a Free Festival?

Whatsup Light City is a free festival that transforms Baltimore neighborhoods with large-scale light installations, performances, music, and innovation. It kicked off on March 31 and continues through April 8.  Central to Light City is the BGE Light Art Walk along Baltimore’s Inner Harbor featuring more than 50 attractions including illuminated sculptures, projections, interactive technologies, […]

Another Renowned Spanish Chef for DC

Frank Ruta will be cooking near his former place of employment when he opens Mirabelle at 16th & I Streets, NW, near the White House. This French-focused restaurant will open for lunch only for the first two weeks, with dinner service following. Pastry chef Aggie Chin, who worked with Frank at Palena and the Grill […]

For Real … What Is ‘Sous Vide’ Cooking?

When conducting our Food Service Manager classes, we touch on the subject of sous vide cooking, the variance, and the HACCP required to obtain the variance.  Even though sous vide has become a more fashionable method of cooking, a lot of students don’t know what it means or entails. First, HACCP is an acronym that […]

Greeting: Six Steps to Set the Stage for a Powerful Performance

Most of us size up our server in the first few minutes — even seconds. How well you manage the greeting, with its multitude of opportunities to express warmth and thoughtfulness, sets the stage for a great or lackluster customer experience. 1. Assist guests everywhere Years ago, I observed a couple seated at the bar […]

Part 2: Upgrading Digital Menu Boards and Kitchen Display Screens

Last month, we reviewed the “hows and whys” for upgrading or replacing your current POS system, beginning a discussion on technology benefits and return on investment for your hospitality business. In this piece, we lay out the rationale for other technology upgrades in your restaurant — specifically, the addition of Digital Menu Boards (DMB) and […]

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