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Category: Columns

Lessons in Action, Part II: Pre-Shift, Making the Most of the Most Important 15 Minutes

Every day I think of Michael O’Grady and the creative ways he coached and mentored so many to new heights. In this new series, Lessons in Action, I share my insights, breakthroughs, tools, and techniques that honor Michael’s legacy of helping others grow and succeed.        Are your pre-shifts bland and boring? Too many managers suffer the common […]

Lessons in Action, Part I: Product Knowledge Pays

Every day I think of Michael O’Grady and the creative ways he coached and mentored so many to new heights. In this new series, Lessons in Action, I share my insights, breakthroughs, tools, and techniques that honor Michael’s legacy of helping others grow and succeed.       From peeking under a stairwell to look […]

On the Menu … To DO

*The RAMMYS … tonight the Restaurant Association Metropolitan Washington will announce at a members’ reception the 2013 RAMMYS theme. It will be hosted for the RAMW membership by Fujimar on 14th St and K. The annual chef and restaurant awards gala for RAMW will be held at the Marriott Wardman Park on Sunday, June 23. […]

A Room With a View

A Room With a View

OK, I confess. I took a little staycation recently. Some of you noticed and asked about my absence from the scene … so here’s the scoop. For the weekend of October 19, I had a corner suite reserved … a room with a view in the Intensive Care Unit (ICU) of Washington Adventist Hospital (WAH). The Details Let’s […]

No Eulogies, Please!

To start a blog and then have to report rather somber news for us all and especially for newbies finding their way here for the first time … well, that’s unfortunate. To know Marcia was to love Marcia … we’ll leave it at that. For a story on her accomplishments and her life work, that […]

Marcia Harris (1940 – 2007)

Paula Kreuzburg, senior vice president at the Restaurant Association of Maryland, called me early this morning … it was a call that I feared might come … our good friend and colleague Marcia Harris had passed away during the night. Here is the official notice from the Restaurant Association of Maryland. It is with deep […]

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