Category: Columns

Baldwin’s Station Turns to Heflin As Top Toque

Baldwin’s Station in Sykesville has named Dustin Heflin as executive chef. A graduate of Baltimore International College, Heflin took the helm at Baldwin’s after the departure of Darrick Granai, who returned to his hometown in Vermont to work in his family’s business. Previously, Heflin was a sous chef at The Rusty Scupper, but before that […]

‘Where’s the Beef’ … for Real

Shouldn’t we be able to trust the food labels? That’s the real question here. As a Brit transplanted a very long time ago here in the U.S., I am gobsmacked by the latest events in the UK with the horse meat scandal. The horse meat was originally found in beef burgers in supermarkets in Ireland […]

Lessons in Action, Part IV: Coaching for Star Performance

Every day I think of Michael O’Grady and the creative ways he coached and mentored so many to new heights. In this new series, Lessons in Action, I share my insights, breakthroughs, tools, and techniques that honor Michael’s legacy of helping others grow. The greatest influencer of performance is coaching. Yet, it’s the most underdeveloped […]

The Occasional Case for Membership … in Your Restaurant Association

Those of you that have been reading and following me over the years know that I am a “homer” when it comes to restaurant association membership. I believe there is strength in numbers and a cohesive, well run organization looking out for my interests can only be a good thing. Throw in education, networking, marketing […]

Is it Technology? Is it Social Media? Is it Marketing?

It is hard enough trying to run a restaurant. Employees. Food cost. Customer satisfaction. Sounds like a full time job, and not an easy one at that. So who has time to learn about Social Media and marketing … that’s those coupon mailers and now those 50 percent discounts over the Internet … sounds expensive, […]

Heritage India Expands DC Footprint

Restaurateur and hotelier Sanjeev Tuli and his wife Mitul, are expanding their Heritage Management Services empire. In addition to the extraordinary Heritage India on Wisconsin Ave. NW in Glover Park and on P St. NW in Dupont Circle, they will soon open a new restaurant (or two) at 1901 Pennsylvania Ave. NW. Here they will […]

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