Category: Columns

Economizers: Don’t Fight ‘Em, Join ‘Em

The best servers breathe, adjust, and flow to guests’ ever-changing styles, moods, and pocketbooks.     Having a planned approach to every diner, whether an economizer, faithful regular, complete meal diner, or jackpot table, maximizes your income and their experience. Don’t Pre-judge On a Tuesday night after the holiday rush, I worked a shift at the Georgetown […]



Sam Myers was born 24 years ago, a lively newborn doing what newborns do. Eighteen months later, mom Jennifer Myers noticed that Sam was not progressing verbally the way he should. She wondered what was happening and started to investigate…and from that moment on became a fierce advocate for her son. Sam was diagnosed with […]

Is It Time to Assess and Refresh Your POS System and Restaurant Technologies?

It was not too long ago when your point of sale (POS) system was most likely the only technology you had in your restaurant. You bought it even though you thought it was too expensive, it made things more impersonal, it was too hard to program and too hard to learn. But you bought it, […]

Happy 15th Anniversary to Us!

Happy 15th Anniversary to Us!

For those of you who don’t know me, I am Ho Pham, a 30-year veteran of the printing industry and owner of Silver Communcations and its many publications, including Foodservice Monthly. Over the years, I worked closely with Michael Birchenall developing the look and layout of the magazine. Some of you long-time loyal readers may […]

Virginia ProStart Competition on Front Burner

Thirty-nine hundred students took to the kitchen this year in classrooms all across the Commonwealth. And like many students before them, this year’s class has aspirations to graduate high-school with a ProStart Certification of Achievement, and possibly even head off to pursue higher education in culinary arts and restaurant management. For those who don’t know, […]

Soft Stuff Distributors, Inc

Lois Gamerman started Soft Stuff in 1990 in the sunroom of her home with one product: ice cream. Today, they are the region’s premiere specialty foodservice distributor, located in Jessup, Md. in a 33,000 sq. ft. freezer warehouse. Specializing in menu category management, they now offer more than 4,000 line items including ice cream tubs […]

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