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Category: Modern Business Solutions

Everyone is a Restaurant Critic and Reviewer: No Education Requirements Needed

I have been in the hospitality industry for about 45 years. Yes, that’s a very long time, but it also makes me able to understand — and then leverage — the changes that have come about over those 45 or so years. Food and service were the backbones to great restaurants when I was making […]

Monthly Profit and Loss Statement: Are You Reviewing It Closely Enough?

No one has to tell you that understanding the ins and outs of your business on a daily basis is critically important. That can be easier said than done, however, as on a daily basis, you are busy doing those things an owner, manager, and/or chef must do to keep things running. But once a […]

Keep Your Restaurant Profitable with These Best Practices

Happy summer everyone! Every month, I try to offer guidance related to the tough job of running a restaurant efficiently and profitably, with suggestions that come from my 45 years of experience in the hospitality business. Managing a profitable restaurant is certainly no simple feat. This month, I take a slightly different approach and present […]

Part 2: Upgrading to the New Genre of Combi Ovens

To summarize the first two parts of our technology refresh conversation, we first assessed the value of your POS and the “hows and whys” associated with replacing or upgrading, so you can derive a better ROI for your pocketbook and for your employees and guests. Then last month, the conversation moved to some compelling points […]

Part 2: Upgrading Digital Menu Boards and Kitchen Display Screens

Last month, we reviewed the “hows and whys” for upgrading or replacing your current POS system, beginning a discussion on technology benefits and return on investment for your hospitality business. In this piece, we lay out the rationale for other technology upgrades in your restaurant — specifically, the addition of Digital Menu Boards (DMB) and […]

Is It Time to Assess and Refresh Your POS System and Restaurant Technologies?

It was not too long ago when your point of sale (POS) system was most likely the only technology you had in your restaurant. You bought it even though you thought it was too expensive, it made things more impersonal, it was too hard to program and too hard to learn. But you bought it, […]

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